Last updated: 2026-05-13
Plain-English version: These are our terms of service. If you have a real legal question, email legal\.3dshawn.com — we'd rather clarify in plain English than have you guess.
By creating a ShopCart account or using any part of the service, you agree to these Terms. If you don't agree, don't use the service. We may update these Terms; material changes will be emailed to active customers at least 30 days before they take effect.
You're responsible for keeping your login credentials safe. Pro and Business plans support multiple team-member seats; on the Free plan each account is single-user. We may suspend accounts that violate these Terms, our acceptable-use policy, or applicable law.
You retain full ownership of every product, image, description, and customer data you upload. We need a limited license from you to host, display, transmit, back up, and process your content so the service can function. We don't claim ownership, we don't sell your content, and we don't use it to train AI models.
You may not use ShopCart to distribute content that infringes copyright, depicts minors in sexual situations, contains malware, violates export controls, or otherwise breaks the law in the US or in the country your buyers are in. We follow DMCA takedown procedures and will remove infringing listings on valid notice.
You're the merchant of record for sales on your storefront. Stripe Connect Express handles payment processing and remits payouts to your bank on Stripe's standard schedule. ShopCart charges 0% on top of your storefront sales on every plan — we take nothing extra. Stripe's processing fees (the standard 2.9% + 30¢ in the US, varies by country and card type) apply to every sale and are paid to Stripe, not us. Your monthly or annual ShopCart subscription is the only fee you pay us.
Subscription fees are billed in advance. Refunds for ShopCart subscription charges are issued as account credit and auto-applied to the next invoice (see Credit System on the Billing page). You may cancel any time; service continues through the end of the paid period and you can re-activate any time within 90 days without losing data.
We target 99.9% monthly uptime and post real-time status at status.shop.3dshawn.com. Business plans include a 99.95% SLA with service credits when we miss it. The service is provided AS IS without warranty of merchantability or fitness for a particular purpose.
ShopCart hosts your product files, storefront media, and customer data on our infrastructure at no extra cost beyond your subscription. We enforce per-file upload limits by plan tier (currently 25 MB on Free, 500 MB on Pro, 5 GB on Business; see the Pricing page for the live values). If your total storage or monthly bandwidth materially exceeds typical use for your plan, we may reach out to discuss your use case and require an upgrade or migration to a higher-capacity arrangement. We will not silently throttle, delete, or restrict access without notice. We monitor for abusive patterns (mass uploads of unrelated content, file-sharing-service-style hosting, content delivery for external sites) and reserve the right to suspend accounts engaged in those patterns under our acceptable-use policy.
To the maximum extent permitted by law, our total liability for any claim arising from your use of ShopCart is limited to the amount you paid us in the 12 months prior to the claim. We're not liable for indirect, consequential, or incidental damages, including lost profits or lost data.
You may delete your account from Settings at any time. We may terminate accounts that violate these Terms with reasonable notice (or immediately for serious violations: fraud, malware distribution, repeated IP infringement). After termination you have a 90-day window to export your data.
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Disputes are subject to binding arbitration in Wilmington, Delaware, except where prohibited by local consumer-protection law.
Material changes to these Terms will be emailed to active customers at least 30 days before they take effect. Continued use after the effective date is acceptance of the new Terms.
Email legal\.3dshawn.com or write to ShopCart, Inc., legal address on file with the State of Delaware.
These Terms are a starting template. Before going live with paid customers, have them reviewed by a real attorney who knows your jurisdiction.